What happens if it rains?
Depending on the weather and current conditions the guide decides where we bike. If the weather is very bad we always have the option to drive towards to coast where the weather generally is better.
Insurance and accidents?
Insurance for the trip, the activity and rental bike is not included. Please double check with your travel insurance and you bike club insurance what is included. In case of an accident we have a small local hospital and within 1 hour of driving bigger hospitals. There are good helicopter rescues in the Pyrenees but it can be expensive so, again, make sure you are insured!
What hotel will we stay in?
We work with several lodgings so depending on availability and group we choose the best hotel. Before you book we always inform you what lodging we have booked for that specific week.
How do we book and pay?
You book by sending and e-mail to firstname.lastname@example.org providing the dates you are interested in, how many you are and if you’re interested in renting a bike.
Our company, Hyper Active AB, is a Swedish INC that is registered as a travel agency. Hyper Active AB has put the required bond to the government to comply with the rules of the European Union.
At the moment of reservation we will ask for 25% of the payment, the remaining part 40 days before the trip. For a small extra fee we accept payment with VISA, MasterCard and PayPal.